When the Department of Business and Professional Regulation denies a license, what must it provide to the applicant?

• A. Post a notice on the department website
• B. Notify the applicant in writing with the reason so they can request a formal hearing
• C. Provide a phone call explaining the decision
• D. Publish in a state newspaper

Answer: (B)

When a licensing agency denies a license, you must receive formal written notice of the decision that explains the reasons for the denial and tells you how to challenge it. This written notice gives you a clear record of why the license wasn’t granted and provides the path to request a formal hearing (contested case) to present your side. This is a due process safeguard, ensuring you have the opportunity to dispute the decision in an official process. Merely posting on a website, calling by phone, or publishing in a newspaper doesn’t give you the individualized notice with the specific reasons and the formal hearing option you’re entitled to.